Explainable Recommendations and Calibrated Trust: Two Systematic User Errors
نویسندگان
چکیده
The increased adoption of collaborative human-artificial intelligence decision-making tools triggered a need to explain recommendations for safe and effective collaboration. We explore how users interact with explanations why trust-calibration errors occur, taking clinical decision-support systems as case study.
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ژورنال
عنوان ژورنال: IEEE Computer
سال: 2021
ISSN: ['1558-0814', '0018-9162']
DOI: https://doi.org/10.1109/mc.2021.3076131